We at BlackStar Global Enterprises thank you for your purchase. We hope you are happy with your items, however if you are not completely satisfied for any reason, you may return it to us for a full refund, store credit or an exchange. Please see below for more information on our return policy.
Returns
All returns must be postmarked within 10 days of the purchase date. All returned items must be in new and unused condition with all original tags and labels attached.
Return Process
To return an item, email us for a RETURN Authorization Number (RAN), Once you have received the number, place the item securely in its original packaging and mail to the following address:
BlackStar Global Ent. LLC
Return Dept
2229 Marsh View Dr.
Unit 101
Wesley Chapel, Fl 33544
Refunds
After receiving your return and inspecting the condition of your item, we will process your claim within 7 days from receipt.
Exceptions
For defective or damaged products, please send a photo to us at at Hazel@blackstarge.com to request a credit or exchange.
Questions
All questions regarding returns can be sent to Hazel@blackstarge.com.